Shipping policy
Shipping Policy
At Lilly & Jude, we aim to make your shopping experience as seamless as possible. Below are the details of our shipping policy:
Shipping Locations
We currently ship only within the UK.
Shipping Options & Costs
We offer the following delivery options via Royal Mail:
- Royal Mail 24 (1–2 working days): £5.99
- Royal Mail 48 (2–3 working days): £4.99
Free Delivery
We’re delighted to offer free delivery on orders over £150.
Order Processing Time
We aim to process and dispatch your order within 2 working days of receiving it. Most orders are packaged and collected by Royal Mail the next working day.
Order Tracking
All orders include tracking, so you can follow your parcel’s journey to your doorstep. Once your order is dispatched, you’ll receive an email with your tracking information.
Delivery Restrictions
Please note that delivery times are estimates provided by Royal Mail and may vary slightly due to circumstances beyond our control (e.g. adverse weather conditions, postal delays or strikes).
Customs or Additional Fees
As we only currently ship within the UK, no additional customs fees or taxes will apply.